Particular conditions.

Place reservation and payment of the Fee

Traces is a distance seminar, which is carried out through a digital platform, personally directed by Andrea Juan and Gabriel Penedo Diego in which places and dates are limited.

Before paying the participation fee, you must fill out the registration form at the bottom of the “Seminars” page on the Circle Pro Art website.

When you have sent the form, the request and the availability of places for the requested date will be verified.

If there is not, you will be notified and will be informed of future dates available in each language.

If there is, your registration will be confirmed and that the place is provisionally assigned to you and the link for payment in this virtual store will be indicated.

To definitively confirm your participation, you must pay the participation fee. The payment must be made within 48 hours of having been notified of the provisional reservation of your place or the beginning of the seminar, whichever comes first.

The place will be definitively confirmed when you make the payment of the participation fee.

You must do it through our online store with the means of payment available in it, including the possibility of a bank transfer.

If this is the chosen option, please, request the Bank details by e-mail to sm@smproart.com

Note: for payments by bank transfer keep in mind that the amount that must be credited to the SM Pro Art account is the total amount of the product. The expenses and commissions charged by your bank or the correspondent bank are at your expense.

Place confirmation.

After receiving the reservation and confirming the payment, SM Pro Art will verify its origin and the details that ensure that we can provide the service offered.

Once the verifications have been made, you will be notified, by email, of the final assignment of the place.

You will be able to participate in the seminar and you will be notified, by email, of the links and keys to do so.

Cancellations and refunds

You will be able to cancel the reservation within 14 days of making the payment and provided there are more than 30 days before the start of the activity.

Given the limited number of places and that the payment of the Participation Fee blocks one of those places, preventing another person from registering, 100% of the amount paid for this concept will not be refunded, in case of withdrawal.

The amount paid will only be refunded if we cannot confirm your place or provide the service fully. In which case, this amount will be refunded to you using the same payment method that you have used.

Likewise, if the withdrawal is made once the service has started, there will be no refunds.

Process:

The withdrawal must be communicated expressly to our email or to our postal address.

The date that will be computed for the purposes of our refund policy will be:

• The acknowledgment of receipt from us in the case of email or
• That of the postmark in the case of postal mail.

Any revision made within the Cancellation Penalty Period, such as a change in the Seminar date, is subject to this cancellation policy. Arriving late or not attending any of the sessions of the Seminar in progress, for any reason, will not result in a refund, and no refunds will be made for any unused part of the Seminar.

If SM Pro Art Circle cancels an ongoing Seminar, participants will receive a prorated refund based on the number of classes or sessions that have not been completed.

When SM Pro Art Circle cancels a Seminar it will have no responsibility for expenses, including non-refundable expenses, incurred by participants in the preparation of the cancelled Seminar or for any additional arrangements.