Deliveries

 

Once we have verified that the entire process of the order and payment is correct, we will send you an email where we will confirm the order and notify the delivery of the products to the address indicated by you.

Delivery times will depend on the destination of the products and these will be:

Within Spain & Portugal: Sent via Spanish Correos, Spanish Correos Express or courier service where applicable. Please allow up to 3 working days.

Europe and US/Canada: Sent via Spanish Correos or International courier service. Please allow up to 7 working days.

Rest of world (except Brazil): Sent via Spanish Correos or International courier service. Please allow up to 10 working days.

Brazil: We don't ship to Brazil due to 150% import taxes. If you do want to purchase an artwork and ship it to Brazil, please contact sm@smproart.com

 

The price for delivery will be made clear to you during the Checkout process when you choose the zone of destination (*).

We will control this selection with the delivery address informed, please choose the right option and avoid delays or inconveniences.

 

Please Note:

Due to the busy nature of limited period offers and Christmas sales, delivery can take longer so please allow up to 5 extra working days for any items bought at these times.

SM Pro Art is not responsible for additional delays arising in Customs procedures in the country of destination.

High value prints and editions may take up to 28 days to deliver. Please allow extra days for these items.

Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more delivery, and will often be despatched when they are ready to be sent to you. You will be charged our delivery charges accordingly. Your products are insured up to the point of delivery. Upon delivery they become your responsibility.

SM Pro Art does not accept any liability whatsoever for delayed delivery caused by any third party (including without limitation any delays which may be caused by any fulfilment houses which we may use). As soon as you have received the products, you will assume all risk in the products, as already mentioned above.

You can inquire about how to exercise your right of cancellation; request any cancellation, return or formalize a complaint to the correct place of our business, reading the General Conditions and Right of Withdrawal.

If you have any queries relating to delivery, please email us on entregas@smproart.com.

 

(*) Zones:

Delivery Spain & Portugal

Peninsular Spain & Portugal, Andorra, Baleares Islands, Ceuta and Melilla.

Zone A

Canary Islands, Portuguese island territories + Austria, Belgium, Denmark, France, Germany, Greece, Ireland, Italy, Luxembourg, Monaco, Norway, Sweden, Switzerland, The Netherlands, Unted Kingdom.

Zone B

Albania, Belarus, Bosnia - Herzegovina, Bulgaria, Czech Republic, Cyprus, Croatia, Estonia, Faroe Islands, Finland, Greenland, Hungary, Iceland, Kosovo, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Montenegro, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Ucrania and Algeria, Morocco, Tunisia and Turkey.

Zone C

All countries of America (except Brazil)

Zone D

Middle East, Asia and Oceania (except Australia and New Zealand)

Zone D2

Australia and New Zealand

Zone E

Countries in Africa not included in other zones.

 

This text is an extract, relating to Deliveries, from Terms & Conditions.